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FAQ

FAQ

Bidbrain

Why are Bidbrain creating clusters?

Will Bidbrain be able to increase sales on all my products?

What actually IS the warm-up period?

What is clustering

CSS

Isn't it better to have multiple CSS.s?

Will I get the CSS discount with Bidbrain?

Campaigns

Why isn't Bidbrain increasing in volume at the pace I´d like to see?

Can we separate categories and/or brand?

Can we run other shopping campaigns at the same time?

Can we set different ROAS goals for different categories, brand or groups of products?

CoS (Cost of Sales)

How do BidBrain measure CoS?

Can you guarantee that the fees fit into my CoS (Cost of Sale) goal?

Do you guarantee CoS?

Implementation

My products are disapproved in GMC because of robots.txt

How long is the warm-up period?

When is the best time to implement Bidbrain? High season / low season?

How far back in time does the AI base its data on?

Feed

How do I find my Merchant center ID?

Why can't I download my supplemental feed?

What attributes are Bidbrain using while clustering?

How many custom labels can we add?

How do I add multiple custom labels to my feed?

What values should I use in custom labels

How do I work with custom labels?

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Google Shopping

Is SMART-shopping / Target-ROAS better than Bidbrain?

Does Bidbrain hide data (like SMART shopping)

Will Google have its own solution like Bidbrain?

Subscriptions

Can I cancel my free trial without being charged?

Will I be charged if I pause the Bidbrains campaigns?

Does my Free trial start when signing up?

Does Bidbrain support multiple stores and Google Ads accounts?

Can I cancel my subscription at any time?

Can I change my subscription at any time?

What’s the difference between Bidbrain PRO & Bidbrain PRO+?

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Payment & Price

Can I pay for single features?

Are there any setup fees or hidden charges?

What payment options do you offer?

Do you offer discounts?